FAQ

We accept all major credit cards, PayPal, and e-transfers at checkout.

 

Quick payments through Google Pay, Shop Pay, and PayPal are also accepted and can be found at the bottom of the cart screen or at express checkout.

 

We do offer in-store pick-up. At checkout, select Pick up under Delivery Method. Our school's location will pop up under Pickup locations. Due to the ongoing pandemic, please contact the office ahead of time to confirm pick-up times.

 

 

Due to current Covid-19 restrictions in Toronto, pick-up is by appointment only. Please confirm with the office by email (info@lippertmusic.com) or phone (416-425-9933) for pick-up times.

Books, sheet music, sale items, and gift certificates are final sale and cannot be returned. Any rental instrument purchased is final sale. We do not buy back rental instruments. More information on our refund and exchange policy can be found here.